Many jobs require competence in using PC-based applications. It is essential to be able to effectively use productivity applications and cloud-based tools. But being digitally functional alone is not sufficient. Workers need to be digitally competent: able to work confidently and productively with technology.

ICDL Workforce builds the critical digital skills required in the modern workplace.

ICDL Workforce Modules

Two Essential Skills modules certify key skills that are also required for many other modules.

The Office Applications modules help build the skills to work with word processing, presentation and spreadsheet applications—all of which are a fundamental part of working life.

Four Good Practice modules cover a range of important skills for safe, legal, and productive use of IT at work.

“… in the near future, 90% of jobs — in careers such as engineering, accountancy, nursing, medicine, art, architecture, and many more — will require some degree of digital skills.”

— Andrus Ansip, European Commission Vice President for Digital Single Market, ‘Digital skills, jobs and the need to get more Europeans online’

Digital skills and productivity

Digital skills boost productivity. Research in Singapore shows that workers could save at least 17% of the time wasted dealing with computer-related problems by following structured training and certification with ICDL.

Employers know that digitally skilled workers are more productive workers. Use ICDL Workforce to certify digital skills acquisition.

ICDL is mapped to the EU’s DigComp framework, the French National Register of Professional Qualifications; England’s National Qualifications Framework; and Singapore’s Workforce Skills Qualification Framework. In the USA, the American Council on Education’s College Credit Recommendation Service (ACE CREDIT®) has evaluated and recommended college credit for 5 ICDL modules.

The perception & reality of digital skills

Most people believe they have good or very good digital skills. Studies by our partners in several countries in Europe and Asia indicate that this perception is not reflected in reality.

Most survey respondents in Austria, Denmark, Finland, Germany, India, Mexico, Singapore and Switzerland rated their digital skills significantly higher than their actual ICDL assessment results revealed. For example, across 5 countries in the studies, 68% of people thought they had good spreadsheet skills. In fact, only 38% of them really had that level.

Certification is the best way to prove possession of the digital skills needed for employability and productivity.

Find out more


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